Privacy Policy

Last updated: January 2025

1. Introduction

IBICA Technology Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IBICA AI Studio service.

2. Information We Collect

2.1 Personal Information

  • Account information (username, email address, password)
  • Profile information (name, preferences)
  • Payment information (processed securely through third-party providers)
  • Communication data (support tickets, feedback)

2.2 Usage Data

  • Service usage patterns and preferences
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Performance and error data

2.3 Content Data

  • Images, text, and other content you upload
  • AI-generated outputs and results
  • Metadata associated with your content

3. How We Use Your Information

3.1 Service Provision: To provide, maintain, and improve our AI services

3.2 AI Processing: To train, fine-tune, and operate our AI models (with appropriate safeguards)

3.3 Communication: To send service updates, security alerts, and support messages

3.4 Analytics: To analyze usage patterns and improve user experience

3.5 Legal Compliance: To comply with legal obligations and protect our rights

3.6 Security: To detect, prevent, and address fraud and security issues

4. AI and Machine Learning

4.1 Model Training: We may use aggregated and anonymized data to improve our AI models. Personal identifiers are removed before any training process.

4.2 Content Processing: Your uploaded content is processed by our AI systems to generate outputs. We implement technical safeguards to protect your data during processing.

4.3 Biometric Data: For face-swapping services, facial recognition data is processed temporarily and not stored permanently unless explicitly consented.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers: With trusted third-party vendors who assist in service delivery

5.2 Legal Requirements: When required by law or to protect our rights and safety

5.3 Business Transfers: In connection with mergers, acquisitions, or asset sales

5.4 Consent: With your explicit consent for specific purposes

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits and monitoring
  • Secure data centers and infrastructure
  • Employee training on data protection

7. Data Retention

7.1 Account Data: Retained while your account is active and for a reasonable period after deletion

7.2 Content Data: User-uploaded content is typically deleted within 30 days unless saved by the user

7.3 Usage Data: Aggregated usage data may be retained for analytics and service improvement

7.4 Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Your Rights and Choices

Depending on your location, you may have the following rights:

8.1 Access: Request access to your personal data

8.2 Correction: Request correction of inaccurate data

8.3 Deletion: Request deletion of your personal data

8.4 Portability: Request a copy of your data in a portable format

8.5 Objection: Object to certain processing activities

8.6 Restriction: Request restriction of processing

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending an email notification. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

IBICA Technology Inc.

Data Protection Officer

Email: [email protected]

General Inquiries: [email protected]

Website: https://ibica.ca